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The Salesforce Health-Cloud-Accredited-Professional Exam covers a wide range of topics related to the Salesforce Health Cloud platform, including the management of patient data, the use of electronic health records (EHRs), and the implementation of healthcare workflows. Candidates will also be tested on their knowledge of healthcare compliance regulations such as HIPAA, GDPR, and the HITECH Act.
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Salesforce Health Cloud Accredited Professional certification is suitable for healthcare professionals, such as healthcare administrators, healthcare IT professionals, healthcare consultants, and healthcare analysts. Salesforce Health Cloud Accredited Professional certification is also ideal for Salesforce administrators, developers, and architects who want to specialize in the healthcare industry.
Salesforce Health Cloud Accredited Professional certification exam is designed to validate a professional's expertise in implementing, configuring, and managing the Salesforce Health Cloud solution. Salesforce Health Cloud Accredited Professional certification is ideal for individuals working in healthcare organizations, including providers, payers, and pharmaceutical companies, who are looking to leverage Salesforce's technology to improve patient outcomes and streamline their operations.
NEW QUESTION # 77
A payer is implementing Health Cloud and wants to leverage predefinedrules for its prior authorization request review process. The payer would like toleverage out-of-the-box Health Cloud functionality to drive speed to value.
Which prebuilt feature should a consultant recommend the payer leverage?
Answer: C
Explanation:
Step 1: Requirement Analysis
* The payer wants to usepredefined rulesfor prior authorization request reviews, seekingout-of-the-box Health Cloud functionalityfor speed to value.
Step 2: Health Cloud Prior Authorization & Rules Engine
TheExpression Set Templatesin Health Cloud provide a prebuilt, configurable framework to automate and standardize prior authorization request reviews. These templates contain reusable logic and criteria that can be easily tailored and applied to common authorization scenarios.
Extract:
"Use Health Cloud's prebuilt Expression Set Templates to accelerate prior authorization configuration. These templates enable payers to implement standardized review criteria and automate decision logic without building rules from scratch." Administer Health Cloud - Utilization Management and Expression Sets
* Integration Procedures,FlexCards, andOmniScript Templatesare OmniStudio tools for integration, UI, and guided processes, butExpression Set Templatesare the feature specifically designed for rules automation in Utilization Management.
NEW QUESTION # 78
A customer is looking to implement Discovery Framework to manage their intake and clinical assessments.
Which three capabilities should a consultant configure with Health Cloud out-of-the-box to enhance their assessment functionality?
Choose 3 answers
Answer: B,D,E
Explanation:
Step 1: Understanding the Discovery Framework in Health Cloud
The Discovery Framework in Salesforce Health Cloud is designed to streamline intake and clinical assessments by providing reusable, modular, and compliant tools for healthcare organizations. It enables organizations to collect, store, and reuse responses to assessment questions efficiently and securely.
Reference:"Discovery Framework provides a way to design, distribute, and reuse forms and assessments for clinical and non-clinical scenarios. It leverages reusable question banks, digital data capture, and integration with Health Cloud objects."Administer Health Cloud - Assessments and Discovery Framework Step 2: FHIR Question BankCapability: The use of a FHIR-based Question Bank allows healthcare organizations to standardize questions and reuse them across multiple assessments. This ensures consistency and regulatory compliance in data collection.
Extract:"The Question Bank leverages the FHIR Questionnaire resource, making it easy to define, store, and reuse question sets for various clinical assessments."Administer Health Cloud - Discovery Framework:
Question Bank
Step 3: Digital Signature CaptureCapability: Digital Signature Capture is supported natively in Health Cloud assessments, ensuring consent, authenticity, and regulatory compliance.
Extract:"Out-of-the-box support for digital signature capture in assessment forms allows for secure, auditable consent capture, which is often required for clinical or legal compliance."Administer Health Cloud - Discovery Framework Features Step 4: Using Previously Submitted ResponsesCapability: The ability to use previously submitted responses enhances user experience and speeds up the intake process by pre-populating assessments with earlier responses where relevant.
Extract:"You can configure assessments to pre-fill questions with responses from prior assessments, supporting both efficiency and patient engagement."Administer Health Cloud - Reuse of Data in Assessments Step 5: Options Not Natively Supported Out-of-the-Box A). Adding a QR Code: Not natively supported in Health Cloud Discovery Framework out-of-the-box for assessments. This would require custom development or external integrations.
B). SMS Assessment Completion: Not supported out-of-the-box; may require integration with Marketing Cloud or external SMS services and customization.
Reference for non-supported features:"Features such as QR code generation or SMS completion notifications are not available out of the box and would require customizations or integrations."Administer Health Cloud
NEW QUESTION # 79
A provider would like to create Salesforce reports to analyze patient outcomes and patient referrals.
Which three steps should a consultant recommend as part of the reporting setup to ensure the provider can view this report appropriately?
Choose 3 answers
Answer: B,D,E
Explanation:
To ensure a provider can create and view Salesforce reports analyzing patient outcomes and referrals, the following steps are required:
A . Create custom report types for clinical objects.
Health Cloud clinical data (e.g., patient outcomes, referrals, care plans) resides in custom objects.
To report on them, you must create custom report types.
D . Enable the enhanced Analytics for Healthcare setting in Setup.
This setting provides preconfigured reports and dashboards tailored for healthcare, such as referrals, utilization, and outcomes reporting.
E . Assign appropriate permissions to internal users.
Providers need the correct Health Cloud and reporting permissions to access and run these reports.
Without appropriate object-level and FLS permissions, reports won't display the necessary data.
Why not the others?
B . Leverage the Patient Referral Management unmanaged package - Referral management is now native in Health Cloud. The unmanaged package was used in early versions but is deprecated and not recommended.
C . Adjust template care management reports and dashboards - These are useful but do not provide referral and outcome reporting by themselves. Customization and proper report type setup are still required.
Salesforce Health Cloud Reference:
* Salesforce Health Cloud Implementation Guide - Reports and Dashboards:
"Enable Enhanced Analytics for Healthcare to access out-of-the-box reports and dashboards for referrals, utilization management, and patient outcomes."
"Create custom report types for Health Cloud clinical objects to extend reporting capabilities."
"Ensure users have the appropriate object and field permissions to run reports.
NEW QUESTION # 80
Users need to analyze their patient or member referrals through a prebuilt dashboard that includes reports on important aspects of their referral management.
What should a consultant do in this case?
Answer: D
Explanation:
According to the Salesforce documentation1, the Health Cloud Reports for Patient Referral Management is an unmanaged extension package that provides a prebuilt dashboard with reports on important aspects of referral management, such as referral status, referral source, referral age, and referral efficiency. The package also includes custom fields, custom objects, and custom report types to support the dashboard. To use this package, a consultant should install it in their org and assign the appropriate permissions to the users who need to access the dashboard. The package is compatible with Health Cloud and CRM Analytics.
Reference:
1: Provide Referral Management Reports | Health Cloud Administration | Salesforce Developers
NEW QUESTION # 81
Bloomington Caregivers is implementing Health Cloud for managing the healthcare data of children under the age of 13.
Which three considerations should the company take into account to ensure compliance with the Children's Online Privacy Protection Act (COPPA)?
Answer: B,C,E
Explanation:
A is correct because obtaining verified parental consent before collecting and storing any personal information of children is one of the main requirements of COPPA. The consent must be obtained in a way that ensures that the person providing consent is the child's parent or legal guardian, such as using a credit card, digital signature, or video conference.
B is correct because disclosing the organization's privacy policy to parents and obtaining their consent is another requirement of COPPA. The privacy policy must explain what information the organization collects from children, how it uses and discloses it, and what rights parents have to review or delete their children's information.
C is incorrect because ensuring that Bloomington Caregivers' system implementation partner has met all COPPA regulations during the build phase is not a consideration for the company, but for the partner. The company is ultimately responsible for complying with COPPA, regardless of who builds their system.
D is correct because implementing appropriate security measures to safeguard children's personal information is another requirement of COPPA. The organization must establish and maintain reasonable procedures to protect the confidentiality, security, and integrity of personal information collected from children.
NEW QUESTION # 82
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