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| Section | Weight | Objectives |
|---|---|---|
| Discovery | 11% | - Define required capabilities and use cases - Identify customer personas and stakeholders - Gather functional and technical requirements |
| Design | 42% | - Integration and data migration strategy - Healthcare data modeling - Security, compliance and data access design - Define success metrics and reporting - Solution design using best practices |
| Implement | 42% | - Configure applications and OmniStudio components - Set up care programs, patient management and workflows - Installation and configuration of Health Cloud - Customize features for specific use cases |
| Deploy | 5% | - Pre-deployment validation and preparation - Manage mobile and user experience - Post-deployment monitoring and optimization |
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NEW QUESTION # 20
Which three types of customizations can be managed through the Health Cloud Admin app? (Choose three.)
Answer: A,B,E
Explanation:
Reference and details below.
NEW QUESTION # 21
A MedTech customer is looking to track surgical case visits for reps to sell their products, leveraging Intelligent Sales.
Which object should a consultant configure to track this visit type?
Answer: D
Explanation:
In Salesforce Health Cloud's Intelligent Sales module, the Visit object is specifically designed to track field representatives' interactions, such as surgical case visits, with healthcare providers. Configuring this object enables MedTech companies to monitor and manage their sales activities effectively.
Understanding the Visit Object:
Purpose: The Visit object captures essential information about a sales representative's engagement at a healthcare facility, including details like the associated account, visit timings, status, and outcomes.
Key Fields:
AccountId: Reference the healthcare facility associated with the visit.
PlannedVisitStartTime / PlannedVisitEndTime: Denote the scheduled start and end times of the visit.
ActualVisitStartTime / ActualVisitEndTime: Record the actual start and end times when the visit occurs.
Status: Indicates the current state of the visit, such as Planned, InProgress, Completed, or Abandoned.
VisitorId: Identifies the sales representative conducting the visit.
Implementation Steps:
Configure the Visit Object:
Ensure that the Visit object is enabled and accessible within your Salesforce Health Cloud instance.
Customize the object as needed to align with your organization's specific tracking requirements.
Set Up Related Records:
Accounts: Create records for healthcare facilities where visits will occur.
Contacts: Add contacts for individuals at these facilities involved in the visits.
Schedule and Manage Visits:
Utilize the Visit object to plan and record details of surgical case visits.
Monitor visit statuses and outcomes to assess sales activities and effectiveness.
Reference:
Visit Object Details: For comprehensive information on the Visit object and its fields, refer to the Salesforce Health Cloud Developer Guide: Visit | Salesforce Health Cloud Developer Guide Intelligent Sales Overview: To understand how the Visit object integrates within the Intelligent Sales framework, consult the Salesforce Help documentation: Use Intelligent Sales Conclusion:
By configuring the Visit object, MedTech companies can effectively track and manage surgical case visits, providing valuable insights into sales activities and facilitating better coordination between sales representatives and healthcare providers.
NEW QUESTION # 22
As part of a post-visit summary, a client wants to send patients information documenting their visit and care plan. A patient advocate will select from templates to create personalized documents to send. Which tool should a developer use to provide the necessary functionality?
Answer: D
Explanation:
B is correct because OmniStudio Document Generation is the tool that can provide the necessary functionality to send patients information documenting their visit and care plan. OmniStudio Document Generation allows users to generate documents from Microsoft Word or PowerPoint templates that can include data from any Salesforce object or external data source. Users can select from predefined templates or create their own, and personalize the documents with conditional logic, data tokens, and tabulation. Users can also convert the documents to PDF format and send them via email or other channels.
NEW QUESTION # 23
When Setting Up Intelligent Sales, which three types of record should be a ....................
Records can be Created? (Choose Three)
Answer: A,C,E
Explanation:
According to the Salesforce documentation1, when setting up Intelligent Sales in Health Cloud, you need to create records for accounts, contacts, and locations. Accounts represent the organizations or individuals that you sell to, such as hospitals, clinics, or pharmacies. Contacts represent the people who work at those accounts, such as physicians, nurses, or pharmacists. Locations represent the physical places where you visit your contacts, such as offices, wards, or labs1.
NEW QUESTION # 24
Bloomington Caregivers wants to share details about a patient's medical condition with a local hospital through an integration.
What should a consultant recommend as the appropriate method for the local hospital to access the information leveraging Health Cloud functionality?
Answer: D
Explanation:
Step 1: Requirement Analysis
Bloomington Caregivers wants toshare a patient's medical conditiondetails with a local hospitalthrough integration. The recommended method must leverage Health Cloud functionality for standardized, interoperable health data sharing.
Step 2: Salesforce Health Cloud FHIR API
Health Cloud provides native support for theFHIR (Fast Healthcare Interoperability Resources) APIsto facilitate seamless and standardized clinical data exchange (including medical conditions, allergies, medications, etc.) with external systems.
Extract:
"Health Cloud supports the FHIR standard and provides FHIR APIs for accessing and sharing clinical data such as conditions, observations, and encounters with external health systems." Administer Health Cloud - FHIR APIs Step 3: Review of Options
* A. Expose the MedicalCondition object through an Apex class: Not standards-based; not recommended for clinical interoperability.
* B. Use the FHIR Patient API through DataRaptor: DataRaptor is an OmniStudio tool for extracting data, but not specifically for FHIR API access.
* C. Leverage the MedicalCondition Integration Procedure: Integration Procedures are used for orchestrating APIs but are not directly the mechanism for sharing FHIR data externally.
* D. integrate using the FHIR Clinical API: Correct - aligns with healthcare interoperability standards and Health Cloud's FHIR support.
Reference:
Health Cloud FHIR API Documentation
Omnistudio Standard Guide
NEW QUESTION # 25
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