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Scrum PSM-II Exam Syllabus Topics:

Section	Objectives
Scrum Master Responsibilities	- Servant Leadership 1. Enabling Self-Management 2. Removing Impediments 3. Continuous Improvement - Serving the Scrum Team 1. Coaching Developers 2. Facilitating Scrum Events 3. Supporting Product Owners
Developing People and Teams	- Facilitation Skills 1. Decision-Making Support 2. Workshop Facilitation - Team Dynamics 1. Team Coaching 2. Conflict Resolution 3. Collaboration Techniques
Managing Products with Agility	- Stakeholder Collaboration 1. Expectation Management 2. Feedback Loops - Product Backlog Management 1. Value Optimization 2. Ordering and Refinement
Supporting Organizational Change	- Agile Transformation 1. Organizational Impediments 2. Change Management - Scaling Scrum 1. Multi-Team Collaboration 2. Organizational Agility
Scrum Theory and Principles	- Empiricism 1. Adaptation 2. Inspection 3. Transparency - Scrum Values 1. Focus 2. Respect 3. Openness 4. Courage 5. Commitment

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Scrum Professional Scrum Master level II (PSM II) Sample Questions (Q246-Q251):

NEW QUESTION # 246
A Scrum Team consists of Developers working from globally distributed locations. Organizing the Scrum events requires conferencing tools that are not easily available within the organization. The Developers propose doing a Daily Scrum only on Tuesdays. Which are the most appropriate responses for their Scrum Master?
(choose the best two answers)

A. Coach the Developers on why a daily frequency is important as an opportunity to update the Sprint Plan and how it helps the team organize work toward achieving the Sprint Goal.
B. Help the Developers understand that lowering the frequency of communication will only increase the feeling of disconnect between the team members.
C. Acknowledge and support this self-managing team's decision
D. Have the Developers vote to make sure there is consensus within the team

Answer: A,B

Explanation:
Explanation
The Daily Scrum is a 15-minute event for the Developers of the Scrum Team to inspect progress toward the Sprint Goal and adapt the Sprint Backlog as necessary, adjusting the upcoming planned work1. It is one of the five events of the Scrum framework and enables the three pillars of the empirical process of Scrum:
transparency, inspection, and adaptation2. The Daily Scrum is not a status meeting, but a chance for the Developers to collaborate, coordinate, and plan their work3.
As a Scrum Master, you could help the Developers understand that lowering the frequency of communication will only increase the feeling of disconnect between the team members, especially when they are working from globally distributed locations. You could also coach the Developers on why a daily frequency is important as an opportunity to update the Sprint Plan and how it helps the team organize work toward achieving the Sprint Goal. You could suggest alternative conferencing tools or methods that are easily available and effective for the team. You could also facilitate the Daily Scrum by ensuring that it is positive, productive, and focused on the Sprint Goal.
Acknowledging and supporting this self-managing team's decision might seem like a good option, but it would not help the team to improve their collaboration and alignment. Having the Developers vote to make sure there is consensus within the team might also seem like a democratic way to handle the situation, but it would not address the underlying issue of why the team wants to reduce the frequency of the Daily Scrum.
References:
The Scrum Guide 2020, section "The Daily Scrum"
What Is the Daily Scrum?, A Guide to the Daily Event - Scrum Alliance
The Importance of Daily Scrum Meetings | Grata Software

NEW QUESTION # 247
Which two of these situations best demonstrate that a Scrum Team is self-managing?
(choose the best two answers)

A. The Developers are strictly working within the boundaries of their function description, and are handing off work in a timely fashion to the other members within the team.
B. The Scrum Team invites the right external people to the Sprint Planning to help them create a complete and detailed Sprint Backlog before the meeting timebox expires.
C. Management is invited to the Daily Scrum for a progress update and
subsequently works with the Scrum Master to optimize the plan for the next day.
D. Developers collaboratively select and re-plan their work during the Sprint.
E. The Developers create their own Sprint Backlog, reflecting all work that is part of the Definition of Done.

Answer: D,E

Explanation:
Explanation
A) Developers collaboratively select and re-plan their work during the Sprint. This situation demonstrates that the Scrum Team is self-managing, as it shows that the Developers have the autonomy and authority to decide how to best accomplish their work, without being directed by others outside the team. The Developers can also adapt their plan based on new insights, feedback, or impediments that arise during the Sprint.
C) The Developers create their own Sprint Backlog, reflecting all work that is part of the Definition of Done.
This situation also demonstrates that the Scrum Team is self-managing, as it shows that the Developers have the responsibility and accountability to create a realistic and achievable plan for the Sprint, based on their understanding of the Sprint Goal and the Product Backlog items. The Developers also ensure that their work meets the quality standards defined by the Definition of Done.
References:
The Scrum Guide, section 2.3 (The Scrum Team), page 7
The Scrum Guide, section 3.2 (The Daily Scrum), page 9
The Scrum Guide, section 3.5 (The Sprint Planning), page 10
The Scrum Guide, section 3.6 (The Sprint Review), page 11
The Scrum Master Learning Path, module 2 (The Scrum Framework), lesson 2 (The Sprint), lesson 3 (The Sprint Goal), lesson 4 (Sprint Planning) and lesson 5 (The Sprint Review) The Professional Scrum Master II (PSM II) Assessment, question 39

NEW QUESTION # 248
The Developers are waiting for an external supplier to deliver a specific product component that they need to integrate and use. Without that component there will not be enough work in the next Sprint to occupy the full team. They ask their Product Owner to re-order the Product Backlog. The Product Owner asks the Scrum Master for help. What would be good advice for the Product Owner? (Choose the best answer)

A. Tell the Product Owner that his primary concern is the flow of value reflected in the ordering of the Product Backlog. Timeline of the flow might be influenced by such dependencies and require some level of Product Backlog re-ordering
B. Tell the Product Owner to remove all work involving the external component from the Product Backlog and create a new backlog for it. The work can then be planned in one or more separate Sprints as soon as the component is available.
C. Tell the Product Owner that the Product Backlog needs to be re-ordered to maximize utilization of the Developers. It is important to keep productivity high through proper use of the capacity available

Answer: A

Explanation:
The Product Owner is responsible for maximizing the value of the product resulting from the work of the Scrum Team. One of the ways to do this is to order the Product Backlog in a way that reflects the flow of value to the stakeholders and customers. The Product Owner can use various factors to order the Product Backlog, such as value, risk, dependencies, learning opportunities, and feedback loops. However, sometimes the Product Owner may face challenges or constraints that affect the ordering of the Product Backlog, such as external dependencies, market changes, technical issues, or stakeholder requests. In such cases, the Product Owner needs to balance between delivering value and managing risks. The Product Owner may need to adjust the Product Backlog ordering to account for these factors, but not at the expense of compromising the value delivery. In this scenario, the Developers are waiting for an external supplier to deliver a specific product component that they need to integrate and use. Without that component there will not be enough work in the next Sprint to occupy the full team. They ask their Product Owner to re-order the Product Backlog. The Product Owner asks the Scrum Master for help. A good advice for the Product Owner would be to tell them that their primary concern is the flow of value reflected in the ordering of the Product Backlog. Timeline of the flow might be influenced by such dependencies and require some level of Product Backlog re-ordering.
This advice would help the Product Owner to focus on delivering value while also considering the impact of the external dependency. The Product Owner could work with the Developers and stakeholders to identify and prioritize other valuable work that can be done in the next Sprint without relying on the external component. The Product Owner could also communicate with the external supplier and try to minimize or eliminate the dependency as much as possible.

NEW QUESTION # 249
After some small experiments with Scrum, your company decides to do a complete project with Scrum. As Scrum Master; you have been invited to the "project kick-off meeting" with IT and product management The Product Owner asks how many Sprints IT will need to first figure out architecture and infrastructure issues. What are two options to explain how such work is managed using Scrum?
(choose the best two answers)

A. You explain that product management should not worry about such typical IT work. You inform them that you will assure that the team members reach out to the right people within the IT organization when needed During each Sprint Planning event they will keep the Product Owner updated about the additional effort it will take for that Sprint. That effort will come on top of the effort for the forecasted functional development.
B. You explain that technical risks are best controlled when architecture and infrastructure emerge alongside the development of functionality. The additional advantage is that business value is created faster and sooner.
C. You educate the Product Owner to add this work to the Product Backlog to uphold transparency. Ask the Developers to plan work during the first several Sprints to estimate these items, while also creating some business functionality in these early Sprints
D. You thank product management for understanding that these efforts indeed require effort and budget You confirm that architecture and infrastructure are best addressed before starting Scrum, but that the exact budget is difficult to calculate upfront You say you will organize this work in timeboxed Sprints of no more than 30 days to limit risk and be transparent toward product management on the actual progress.

Answer: B,C

Explanation:
Explanation
B: You explain that technical risks are best controlled when architecture and infrastructure emerge alongside the development of functionality. The additional advantage is that business value is created faster and sooner.
This is a good option because it is consistent with the Scrum principle of empiricism, which means that the Scrum Team learns and adapts based on the actual outcomes and feedback, rather than following a predefined plan12. By allowing the architecture and infrastructure to emerge iteratively and incrementally, the Scrum Team can address the most important and uncertain aspects first, and deliver valuable and functional increments every Sprint34. D. You educate the Product Owner to add this work to the Product Backlog to uphold transparency. Ask the Developers toplan work during the first several Sprints to estimate these items, while also creating some business functionality in these early Sprints This is another good option because it is consistent with the Scrum value of transparency, which means that the Scrum Team and the stakeholders have a clear and common understanding of the product vision, goals, progress, and risks12. By adding this work to the Product Backlog, the Product Owner can prioritize and refine it according to the value and urgency, and communicate it to the stakeholders. By asking the Developers to plan work during the first several Sprints, they can estimate these items based on their actual experience and capacity, while also delivering some business functionality in these early Sprints34.

NEW QUESTION # 250
At the ninth Sprint Retrospective, the Product Owner is very disappointed and angry. She has determined that the technical debt has increased, and the product is not meeting her expectations. The product will need a few more Sprints to meet the scalability requirements.
Which of the following could be true? Select the best response. (Choose the best answer)

A. None of the above.
B. All of the above.
C. The Developers have not been paying enough attention to quality.
D. The Scrum Team is not having conversations around technical debt.
E. The Scrum Team has not used the past Sprint Retrospectives effectively to inspect and adapt.
F. The Scrum Master has not ensured that the Scrum Team is being transparent.

Answer: B

NEW QUESTION # 251
......

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