L4M6認定デベロッパー、L4M6日本語受験教科書

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CIPS L4M6 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Approaches to Managing Supplier Relationships35%- Relationship management strategies
  • 1. Contractual and relational governance
    • 2. Partnership and collaborative approaches
      - Communication and stakeholder engagement
      • 1. Managing internal and external stakeholders
        • 2. Effective communication protocols
          - Supplier selection and evaluation
          • 1. Criteria and methods for selection
            • 2. Performance measurement and monitoring
              Topic 2: Improving Supplier Relationships15%- Risk management and resilience
              - Process improvement and value creation
              - Sustainability and ethical considerations
              Topic 3: Conflict and Dispute Resolution20%- Sources of conflict in relationships
              - Approaches to negotiation and resolution
              • 1. Negotiation styles and techniques
                • 2. Formal and informal dispute resolution
                  Topic 4: Dynamics of Relationships in Supply Chains30%- Sources of added value through relationships
                  - Portfolio analysis techniques
                  • 1. Developing improvement action plans
                    • 2. Matrices for positioning and assessment
                      - Competitive forces and external factors
                      • 1. STEEPLED influences
                        • 2. Porter's five forces
                          - Types of commercial relationships
                          • 1. Internal and external relationships
                            • 2. Relationship spectrum and life cycle

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                              CIPS L4M6日本語受験教科書 & L4M6最速合格

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                              CIPS Supplier Relationships 認定 L4M6 試験問題 (Q60-Q65):

                              質問 # 60
                              The executive board of a manufacturing company is requesting support from the procurement team because the company needs to improve its levels of profitability. After segmenting the overall spend by value and risk of supply, the senior buyer for the company is planning to undertake a cost modelling activity. This will be undertaken with a cross-organisational team of internal stakeholders and key strategic suppliers. What would be the buyer's initial objective from the cost modelling activity?

                              正解：D

                              解説：
                              The primary objective of cost modelling is to dissect and comprehend the components that constitute a supplier's pricing. By understanding the supplier's pricing strategy, the buyer can identify cost drivers, negotiate more effectively, and seek opportunities for cost savings. This approach aligns with the CIPS L4M6 guidelines, emphasizing the importance of transparency and collaboration in supplier relationships.


                              質問 # 61
                              Sugar Doughnut Ltd has a jam supplier that they have used successfully for over ten years. They have made investments in the supplier's factory to support them with capital equipment upgrades in return for cost reduction on jam. The two companies also collaborate on bids for large supermarkets when looking to supply doughnuts and work together on quality improvements. No contracts exist between the two companies. Could this relationship be said to be a partnership relationship?

                              正解：D

                              解説：
                              The relationship qualifies as a partnership due to their collaboration, shared investments, and mutual efforts toward improvement, regardless of the absence of formal contracts. Partnerships focus on shared goals, trust, and strategic alignment rather than mere documentation.


                              質問 # 62
                              A supplier is working with a buyer who represents a large percentage of his business. Without this particular buyer, the supplier would likely go out of business. There has been a dispute in the last invoice which the buyer is not happy about. What technique should the supplier use when talking to the buyer about this?

                              正解：C

                              解説：
                              The correct answer is 'accommodating'. This Question: is based
                              on the Thomas-Kilmann Conflict model on p.87. This comes up quite a bit in the exam. It is comprised of 5 techniques for dealing with conflict; competing, collaborating, compromising, avoiding and accommodating. In this instance, the supplier should have a high degree of co-cooperativeness and a low degree of assertiveness as the long-term relationship is very important- more important than the outcome of the disputed invoice.


                              質問 # 63
                              A low level of trust between parties can often lead to partnership relationships being unsuccessful and failing.
                              Which of the following supports the protection of commercially sensitive information between both parties and can help to retain trust?

                              正解：D

                              解説：
                              Comprehensive and Detailed Explanation:
                              A Non-Disclosure Agreement (NDA) is a legal contract that establishes a confidential relationship between parties. It ensures that any sensitive information shared during the course of a partnership is not disclosed to unauthorized parties. Implementing an NDA fosters trust by providing assurance that proprietary information, trade secrets, and other confidential data are protected. This is particularly crucial in partnerships where open communication and information sharing are essential for success.
                              Reference:
                              CIPS L4M6 Study Guide


                              質問 # 64
                              Which of the following would not affect rivalry in a marketplace? Select TWO.

                              正解：A、B

                              解説：
                              Legislative changes wouldn't affect rivalry in a market as all suppliers would be equally as affected, the same with supply chain disruptions. Factors which do affect rivalry include; industry growth and decline, product differences, brand identity, switching costs, diversity of competitors and exit barriers. These are listed on p.41


                              質問 # 65
                              ......

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