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| Section | Weight | Objectives |
|---|---|---|
| Audit Principles and Audit Process | 20% | - Risk-based audit approach - Audit scope and objectives - Audit evidence collection techniques - Audit sampling methodology - Audit types and stages ( initiation, planning, execution, reporting) |
| Information Security Management Systems (ISMS) and the ISO/IEC 27001 Standard | 15% | - Overview of ISO/IEC 27001 and its relationship with ISO/IEC 27002 - Regulatory and legal considerations in information security - Fundamental principles and concepts of information security |
| ISMS Audit Based on ISO 19011 and ISO/IEC 17021-1 | 25% | - Auditing leadership commitment - Auditing control selection and implementation (Annex A) - Continual improvement processes - Measuring, monitoring, and reporting ISMS performance - Auditing risk assessment and treatment processes - Auditing the context of the organization - Auditing organizational structure and roles |
| Audit Lifecycle and Competencies of the Lead Auditor | 25% | - Conflict resolution during audits - Managing audit relationships with audited parties - Audit communication strategies - Leading an audit team - Audit follow-up and corrective action verification |
| Certification and Accreditation Framework | 15% | - Audit report preparation and documentation - Surveillance and re-certification audits - ISO/IEC 17021-1 requirements for certification bodies - Principles of certification bodies - Certification decision process |
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NEW QUESTION # 253
情境 4：SendPay 是一家金融公司，透過代理商和金融機構網路提供服務。他們的主要服務之一是在全球範圍內轉帳。 SendPay 作為一家新公司，致力於為客戶提供最優質的服務。由於該公司提供國際交易，因此要求客戶提供個人信息，例如身份、交易原因以及完成交易可能需要的其他詳細信息。因此，SendPay 已實施安全措施來保護客戶的訊息，包括偵測、調查和回應可能出現的任何資訊安全威脅。他們對提供安全服務的承諾也體現在 ISMS 實施過程中，該公司投入了大量時間和資源。
去年，SendPay 推出了他們的數位平台，允許透過智慧型手機或筆記型電腦等電子設備進行貨幣交易，而無需支付額外費用。透過這個平台，SendPay 的客戶可以隨時隨地發送和接收資金。該數位平台幫助SendPay簡化了公司營運並進一步拓展了業務。當時SendPay正在外包其軟體業務，因此該專案是由外包公司的軟體開發團隊完成的。
該團隊還負責維護 SendPay 的技術基礎設施。
最近，該公司在實施 ISMS 近一年後申請了 ISO/IEC 27001 認證。他們與符合其標準的認證機構簽訂了合約。不久之後，認證機構任命了一個由四名審核員組成的團隊來審核 SendPay 的 ISMS。
審計過程中，發現以下情況：
1.外包軟體公司在未事先通知的情況下終止了與SendPay的合約。結果，SendPay 無法立即將服務恢復到內部，其營運中斷了五天。審計人員要求 SendPay 的代表提供證據，證明他們在合約終止的情況下有計劃遵循。這些代表沒有提供任何書面證據，但在接受審計時，他們告訴審計人員，SendPay的高層已經確定了另外兩家軟體開發公司，如果類似情況再次發生，可以立即提供服務。
2. 沒有證據顯示對外包給軟體開發公司的活動進行了監控。 SendPay 的代表再次告訴審計人員，他們定期與軟體開發公司溝通，並適當地告知可能發生的任何變更。
3.防火牆測試未發現異常狀況。審核員測試了防火牆配置，以確定這些服務提供的安全等級。他們使用資料包分析器來測試防火牆策略，這使他們能夠即時檢查發送或接收的資料包。
根據該場景，回答以下問題：
根據情境 4，審計人員要求提供有關外包業務監控過程的文件證據。這說明什麼？
Answer: C
Explanation:
Based on the provided scenario, the auditors' request for documentary evidence regarding the monitoring process of outsourced operations indicates that the auditors demonstrated professional skepticism. This is because professional skepticism involves a critical assessment of audit evidence and includes a questioning mind and a careful evaluation of the information provided by the auditee123.
Professional skepticism is an essential part of the auditing process, especially in the context of ISO/IEC 27001, which requires auditors to systematically examine an organization's information security risks, including the management of outsourced processes4. The auditors' request for evidence suggests that they were not satisfied with verbal assurances alone and sought to verify that SendPay had a formal, documented process for monitoring outsourced activities, which is a requirement for maintaining an effective Information Security Management System (ISMS)5.
NEW QUESTION # 254
當您正在進行第三方監督審計時，審計團隊的另一位成員找到您並尋求澄清。他們被要求評估該組織對控制 5.7——威脅情報的應用。他們知道這是 2022 年版 ISO/IEC 27001 中引入的新控制措施之一，他們希望確保正確審查該控制措施。
他們準備了一份清單來協助他們進行審計，並希望您確認他們的計劃活動符合控制的要求。
下列哪三個選項代表有效的審計追蹤？
Answer: A,E,F
Explanation:
The options that represent valid audit trails for assessing the organisation's application of control 5.7 - Threat Intelligence, according to ISO/IEC 27001:2022, are:
Option A: I will determine whether internal and external sources of information are used in the production of threat intelligence. This is relevant because effective threat intelligence typically requires gathering information from multiple sources to be comprehensive.
Option D: I will check that the organisation has a fully documented threat intelligence process. Proper documentation is a core requirement in ISO standards to ensure processes are defined, implemented, and maintained consistently.
Option E: I will check that threat intelligence is actively used to protect the confidentiality, integrity, and availability of the organisation's information assets. This verifies that the output of threat intelligence is being used effectively within the organisation's information security practices.
NEW QUESTION # 255
場景 8：苔絲
一個。 Malik 和 Michael 是一個由安全、合規以及業務規劃和策略領域的獨立且合格的專家組成的審計團隊。他們被指派到一家大型網頁設計公司Clastus進行認證審核。他們在進行審計時表現出了出色的職業道德，包括公正和客觀。這一次，Clastus 確信，如果獲得 ISO/IEC 27001 認證，他們將領先一步。
審計團隊負責人 Tessa 擁有審計專業知識，並且在 IT 相關問題、合規性和治理方面擁有非常成功的背景。馬利克擁有組織規劃和風險管理背景。他的專業知識依賴於對組織的安全控制及其風險承受能力的綜合和分析水平，以準確描述組織內部的風險水平 另一方面，Michael 是通過遵循嚴格的標準化程序進行控制評估的實際安全性的專家。
在執行所需的審計活動後，泰莎發起了一次審計團隊會議，他們分析了邁克爾的一項發現，以客觀、準確地就該問題做出決定。 Michael 遇到的問題是組織日常運作中的一個小問題，他認為這是由組織的一名 IT 技術人員造成的，因此，Tessa 會見了高層管理人員，並在他們詢問了責任人姓名後，告訴他們誰應該對這一問題負責，為了方便澄清和理解，Tessa 在審核的最後一天召開了結束會議。在這次會議上，她向 Clastus 管理層報告了發現的不符合情況。然而，Tessa 收到建議，避免在 Clastus 認證審核的審核報告中提供不必要的證據，確保報告保持簡潔並專注於關鍵發現。
根據審查的證據，審核小組起草了審核結論，並決定在授予認證之前必須對該組織的兩個領域進行審核。這些決定後來被提交給被審計方，但被審計方不接受調查結果並提議提供更多資訊。儘管受審計方提出了意見，但審計員已經決定接受認證建議，因此沒有接受補充資訊。被審計單位的高階主管堅持審計結論並不代表事實，但審計小組仍堅持他們的決定。
根據上述情景，回答以下問題：
對於末次會議上提出的不符合項，Tessa 必須做什麼？
Answer: C
Explanation:
Comprehensive and Detailed In-Depth
A . Correct answer:
ISO 19011:2018 mandates that auditors present all nonconformities with sufficient detail and context to ensure proper understanding and corrective action planning.
Failure to explain nonconformities fully could lead to ineffective remediation.
B . Incorrect:
Minor nonconformities must also be presented to ensure full transparency.
C . Incorrect:
Aligning with standard clauses is necessary, but detailed analysis is more critical.
Relevant Standard Reference:
ISO 19011:2018 Clause 6.6.2 (Presentation of Audit Findings in Closing Meetings)
NEW QUESTION # 256
您正在一家受 ABC 監管、提供醫療保健服務的住宅療養院進行 ISMS 審核。
審核計畫的下一步是驗證持續改善流程的有效性。在審計過程中，您了解到大多數居民家庭成員（90%）每週都會透過ABC的醫療保健行動應用程式透過電子郵件和簡訊收到一次WeCare醫療器材促銷廣告。他們均不同意將所收集的個人資料用於與ABC 簽署的服務協議上（或行銷或除護理和醫療之外的任何其他目的）。的資訊」個人資訊給不相關的第三方，他們已提出投訴。
服務經理表示，所有這些投訴均已被視為不合格，並且已根據不合格和糾正管理程序規劃和實施糾正措施。糾正措施包括立即停止與醫療設備製造商 WeCare 的合作，要求他們刪除收到的所有個人數據，並向所有居民及其家人發送道歉電子郵件。
您正在準備審計結果。選擇一項正確的發現選項。
Answer: B
Explanation:
According to ISO 27001:2022 clause 8.1.4, the organisation shall ensure that externally provided processes, products or services that are relevant to the information security management system are controlled. This includes implementing appropriate contractual requirements related to information security with external providers, such as customers who send ICT equipment for reclamation12 In this case, ABC is a residential nursing home that provides healthcare services to its residents and collects their personal data and their family members' personal data. ABC has a signed service agreement with the residents' family members that states that the collected personal data will not be used for marketing or any other purposes than nursing and medical care. However, ABC has violated this contractual requirement by sharing the personal data with WeCare, a medical device manufacturer, who has used the data to send promotional advertisements to the residents' family members via email and SMS. This has caused dissatisfaction and complaints from the residents' family members, who have a strong reason to believe that ABC is leaking their personal information to a non-relevant third party.
Therefore, the audit finding is a nonconformity with clause 8.1.4 of ISO 27001:2022, as ABC has failed to control the externally provided processes, products or services that are relevant to the information security management system, and has breached the contractual requirements related to information security with its customers. The fact that ABC has taken corrective actions to stop working with WeCare and to apologise to the customers does not eliminate the nonconformity, but only mitigates its consequences. The nonconformity still needs to be recorded, evaluated, and reviewed for effectiveness and improvement.
Reference:
1: ISO/IEC 27001:2022 Lead Auditor (Information Security Management Systems) Course by CQI and IRCA Certified Training 1 2: ISO/IEC 27001 Lead Auditor Training Course by PECB 2
NEW QUESTION # 257
以下是保護您的密碼的準則，但以下情況除外：
Answer: A,C
Explanation:
The following are guidelines to protect your password, except for easy recall use the same password for company and personal accounts; do not share passwords with anyone. Using the same password for company and personal accounts is not a guideline to protect your password, as it increases the risk of compromising your password if one of your accounts is hacked or breached. You should use different and unique passwords for each account, and change them regularly. Sharing passwords with anyone is not a guideline to protect your password, as it reduces the security and accountability of your password. You should keep your password confidential and never disclose it to anyone, even if they claim to be authorized or trustworthy. Don't use the same password for various company system security access is a guideline to protect your password, as it prevents unauthorized access or misuse of your password if one of the systems is compromised or breached. You should use different and complex passwords for each system, and follow the password policies and standards of the organization. Change a temporary password on first log-on is a guideline to protect your password, as it prevents unauthorized access or misuse of your password if the temporary password is intercepted or leaked. You should change the temporary password to a personal and secure password as soon as possible, and avoid using default or predictable passwords. Reference: : CQI & IRCA ISO 27001:2022 Lead Auditor Course Handbook, page 43. : [ISO/IEC 27001 LEAD AUDITOR - PECB], page 15.
NEW QUESTION # 258
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