2026 Microsoft MS-721: Collaboration Communications Systems Engineer Newest Useful Dumps

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Microsoft MS-721 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Configure and manage Teams Phone	25%	- Configure Teams Phone 1. Configure calling policies 2. Configure location-based routing 3. Configure caller ID policies 4. Configure call hold music 5. Configure call park policies - Configure emergency calling 1. Configure dynamic emergency calling 2. Manage emergency calling licenses 3. Configure emergency locations 4. Configure emergency calling policies - Configure and manage PSTN connectivity 1. Manage SBC (Session Border Controllers) 2. Configure Operator Connect 3. Configure Direct Routing 4. Configure voice routing policies 5. Configure Teams Calling Plans
Topic 2: Plan and design collaboration communications systems	30%	- Plan and configure Teams Phone 1. Configure call queues and auto attendants 2. Plan for Teams Phone deployments 3. Configure Teams Phone policies 4. Configure emergency calling policies 5. Plan for Teams Phone with PSTN connectivity - Plan and configure network settings for Microsoft Teams 1. Configure network ports and protocols 2. Implement quality of service (QoS) 3. Plan and configure network settings for media traffic 4. Plan for network bandwidth requirements 5. Plan for network topology and connectivity - Plan and configure Teams meetings and conferencing 1. Configure conferencing bridges 2. Plan for webinars and town halls 3. Plan for Microsoft Teams Rooms 4. Configure meeting policies 5. Plan for Teams meetings and live events
Topic 3: Configure and manage Teams meetings and conferencing	20%	- Configure and manage meeting experiences 1. Configure live captions and transcription 2. Configure meeting settings 3. Manage meeting policies 4. Configure meeting templates 5. Configure audio conferencing - Configure and manage Teams Rooms and devices 1. Configure Teams Rooms accounts 2. Configure Teams panels 3. Manage Teams Rooms devices 4. Plan for Microsoft Teams Rooms 5. Manage Teams certified devices - Configure and manage webinars and live events 1. Configure event group roles 2. Configure webinar settings 3. Manage attendee engagement features 4. Manage live event policies
Topic 4: Manage collaboration communications systems	25%	- Monitor and troubleshoot meetings and conferencing 1. Monitor Teams Rooms health 2. Troubleshoot audio/video issues 3. Monitor meeting quality 4. Use Teams Admin Center for diagnostics 5. Analyze meeting usage reports - Manage compliance and security 1. Manage security and compliance for Teams Phone 2. Configure information barriers 3. Configure compliance recording 4. Configure recording policies 5. Configure retention policies for calls and meetings - Monitor and troubleshoot Teams Phone 1. Use Call Quality Dashboard (CQD) 2. Monitor SBC health 3. Analyze call analytics 4. Troubleshoot call issues 5. Monitor call quality - Manage reporting and analytics 1. Monitor user adoption analytics 2. Use Teams Admin Center reports 3. Analyze usage reports 4. Generate call quality reports

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q232-Q237):

NEW QUESTION # 232
Case Study 3 - Contoso, Ltd
Overview
Company Information
Contoso, Ltd. is an international manufacturing company that has 2,000 employees.
Contoso currently uses a third-party meeting service. The company plans to migrate the meeting service to Microsoft Teams and replace all legacy video teleconferencing (VTC) devices.
Physical Locations
Contoso has offices in Toronto, New York, Rome, and London. The company has a global sales team that works remotely.
Existing Environment
Active Directory Environment
The on-premises network contains an Active Directory Domain Services (AD DS) forest named contoso.com.
Microsoft 365 and Teams Environment
Contoso has a Microsoft 365 subscription. All users are licensed for Microsoft 365 E5 and Teams Premium. All users are enabled for Teams Phone by using Operator Connect.
The contoso.com domain syncs to Microsoft 365 by using Azure AD Connect cloud sync. All users use the Microsoft Authenticator app for multi-factor authentication (MFA) to cloud services.
A Microsoft Surface Hub device is deployed to the boardroom in each office.
The reception area at the Toronto office is configured to use a phone number of +14165555555 in Teams.
Problem Statements
Contoso identifies the following issues:
- A user in the London office cannot locate the recorded files from a recurring Teams meeting.
- Executives in the New York office report having to use Microsoft Authenticator to access their Microsoft OneDrive files from the Surface Hub.
- A user in the Toronto office reports receiving incoming calls while attending Teams meetings instead of having calls sent automatically to voicemail.
Requirements
Planned Changes
Contoso plans to implement the following changes:
- Deploy a new Teams-certified endpoint to all the boardrooms and huddle spaces in all the offices.
- Start a pilot project to deploy an Intelligent Speaker to the boardroom in the Rome office and evaluate transcription and voice attribution capabilities.
- Deploy a Teams shared device to the lunchroom in the Toronto office. Calls placed to
+14165555555 must ring in both the reception area and the lunchroom.
Technical Requirements
Contoso identifies the following technical requirements:
- The endpoint deployed to each boardroom must include a console on the table. The endpoint must automatically invite the existing Surface Hub when joining a Teams meeting.
- The sales team must be able to temporarily sign in to the endpoints deployed to the huddle spaces to respond to Teams messages and attend video calls.
- The endpoints deployed to the huddle spaces must allow only outbound emergency calls when a user is NOT signed in.
- During Teams meetings, the sales team must have a watermark displayed on shared content.
Hotspot Question
You need to implement the planned changes for the boardrooms and huddle spaces. The solution must meet the technical requirements.
Which type of endpoint should you use for each location? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

NEW QUESTION # 233
You have a Microsoft Teams deployment.
You need to ensure that users can schedule meetings that have the following:
- Presenter bios
- Attendee registration
- Registration management
Which two types of policies should you configure? Each correct answer presents cart of the solution.
NOTE: Each correct selection is worth one point.

A. teams events policy
B. meeting policy
C. app permission policy
D. customization policy
E. meeting template policy
F. live events policy

Answer: A,B

NEW QUESTION # 234
You have a Teams Phone deployment that contains a Session Border Controller (SBC) named SBC1.
You deploy a second SBC named SBC2 that is configured as shown in the following exhibit.

You discover that SBC2 fails to receive SIP Options packets from Microsoft SIP gateways and you notice that calls take a long time to connect.
Use the drop down menus to select the answer choice that completes each statement based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:

Box 1: SBC2 is disabled
SBC Settings: Enabled Off
Box 2: the calls fail over to SBC1

NEW QUESTION # 235
You have a Microsoft Teams Phone deployment. The 613 7010 5XXX phone number range is allocated to the Session Border Controller (SBC). A user named User1 is configured as shown in the following exhibit.
User1 reports that when an external caller attempts to call the phone number of User1, the external caller receives an error message.
User1 can make outbound calls, but no caller ID appears.
Which two commands should you run to resolve the issues? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Answer: B,D

NEW QUESTION # 236
You have a Teams Phone deployment that contains offices in Brisbane and Melbourne.
You deploy a new Session Border Controller (SBC) named SBC2 to the Brisbane office.
You need to ensure that emergency calls from only the users in the Brisbane office use SBC2.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. Assign a dial plan to the Brisbane office users.
B. Assign an emergency call routing policy to the Brisbane office users.
C. Create a new emergency call routing policy.
D. Create a new emergency calling policy.
E. Assign an emergency calling policy to the Brisbane office users.
F. Create a new dial plan.

Answer: B,C

NEW QUESTION # 237
......

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