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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Platform Foundations Exam (Plat-101) |
| Exam Number: | PLAT-101 |
| Exam Format: | Multiple-choice, Unscored pilot questions included, Multiple-select (possible) |
| Related Certifications: | Salesforce Certified Platform App Builder Salesforce Certified Marketing Cloud Engagement Foundations Salesforce Certified Platform Administrator |
| Exam Duration: | 70 minutes |
| Available Languages: | French, English, Japanese |
| Real Exam Qty: | 40 multiple-choice questions + up to 5 unscored questions |
| Passing Score: | 62% |
| Certificate Validity Period: | Not explicitly stated (Salesforce certifications typically require periodic maintenance via Trailhead maintenance modules) |
| Exam Price: | USD 75 / JPY 10,000 (plus applicable taxes) |
| Recommended Training: | Salesforce Certification Exam Guide (Platform Foundations) Salesforce Trailhead Platform Foundations Trailmix |
| Exam Registration: | Salesforce Certification Help / Exam Guide Official Salesforce Certification Exam Registration |
| Sample Questions: | Salesforce Plat-101 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | None (recommended up to ~6 months Salesforce user experience) |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-platform-foundations---Plat-101 |
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NEW QUESTION # 96
Get Cloudy Consulting (GCC) wants to migrate to Salesforce as its business continues to grow. GCC's needs include:
Communicating available products and services to its prospective customers Improving its sales pipeline forecast and management quarterly revenue goals Offering support to customers through its website, consider for implementation?
Answer: C
Explanation:
The Salesforce products that best suit GCC's needs are Sales Cloud, Service Cloud, and Marketing Cloud. Sales Cloud helps GCC communicate its products and services to its prospective customers, improve its sales pipeline forecast and management, and achieve its quarterly revenue goals6. Service Cloud helps GCC offer support to customers through its website, phone, email, chat, and social media channels7. Marketing Cloud helps GCC create personalized customer journeys across email, mobile, social, web, and more
NEW QUESTION # 97
A Salesforce associate recently relocated from Get Cloudy Consulting s San Francisco office to its new London office. The associate wants to change their work hours information in the Salesforce org to reflect their new time zone.
Which method is easiest to change these settings?
Answer: B
Explanation:
The easiest method to change the work hours information in the Salesforce org to reflect the new time zone is to go to Settings -> Personal Information -> My Work Information, and select the appropriate time zone from the drop-down menu.
NEW QUESTION # 98
A Salesforce associate wants to learn more about converting Leads to Contacts. They enjoy learning in an asynchronous, gamified way.
Which resource should they use?
Answer: B
Explanation:
Trailhead is the resource that the Salesforce associate should use to learn more about converting leads to contacts in an asynchronous, gamified way. Trailhead is a learning platform that provides interactive, online, and free courses for anyone who wants to learn Salesforce skills and earn credentials. Trailhead allows the user to learn at their own pace, in their own time, and in their own way. Trailhead also provides gamification features, such as badges, points, and ranks, to motivate and reward the user for their learning progress.
Trailhead has a module called Lead Management that covers the topic of converting leads to contacts, among other topics. Salesforce Help is a resource that provides documentation, guides, videos, and support for Salesforce users who need assistance with using or troubleshooting Salesforce products and features.
Salesforce Help is not a learning platform, and it does not provide gamification features. The Trailblazer Community is a resource that provides an online platform where Salesforce users, partners, employees, and experts can connect, collaborate, and learn from each other. The Trailblazer Community is not a learning platform, and it does not provide gamification features.
NEW QUESTION # 99
An employee at Get Consulting recently changed their name and received a new username.
Where should these changes be updated?
Answer: C
Explanation:
The user record page from Setup is where the changes should be updated. The user record page from Setup allows the user to view and edit the information and settings of a user, such as name, username, email, profile, role, and license. The user record page from Setup can be accessed by clicking the Setup icon in the header, then clicking Users > Users, and then clicking the name of the user. The contact record page is where the user can view and edit the information of a contact, such as name, phone, email, account, and address. The contact record page does not affect the user's username or login access. The user profile page is where the user can view and edit their personal information, such as name, email, password, and language. The user profile page does not allow the user to change their username or license.
NEW QUESTION # 100
How should a Salesforce associate ensure a dashboard has the most current data?
Answer: A
Explanation:
To ensure a dashboard has the most current data, you need to click refresh on the dashboard page. Refreshing the browser or opening the dashboard will not update the data in the dashboard components3. You can also schedule a dashboard to refresh automatically at regular intervals
NEW QUESTION # 101
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