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EXIN ITILFNDv4 Exam Overview:

Certification Vendor:	EXIN
Exam Name:	ITIL 4 Foundation
Exam Number:	ITILFNDv4
Exam Duration:	60 minutes
Related Certifications:	ITIL 4 Foundation
Exam Format:	Multiple Choice
Passing Score:	65%
Available Languages:	Italian, English, Japanese, French, Spanish, German, Portuguese, Chinese
Real Exam Qty:	40
Sample Questions:	EXIN ITILFNDv4 Sample Questions
Exam Way:	Online or Test Center (Pearson VUE / EXIN)
Pre Condition:	None
Official Syllabus URL:	https://www.axelos.com/certifications/itil-service-management/itil-4-foundation

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Our web-based practice test is accessible from anywhere with an internet connection, which means you can take it at your convenience. This EXIN ITILFNDv4 Practice Test is designed to simulate the actual exam and help you become familiar with the test format. You can access the web-based practice exam from anywhere with an internet connection to study on the go or from the comfort of your own home. You can receive your mock exam result instantly.

The ITILFNDv4 exam is a multiple-choice exam that consists of 40 questions. ITILFNDv4 exam duration is 60 minutes, and the passing score is 65%. ITILFNDv4 exam covers topics such as the ITIL 4 framework, service value system, service value chain, guiding principles, and practices. ITILFNDv4 Exam is available in several languages, including English, Spanish, French, and German.

EXIN ITIL 4 Foundation Sample Questions (Q117-Q122):

NEW QUESTION # 117
Which practice performs reviews to ensure that services continue to meet the needs of the customers?

A. Service level management
B. Monitoring and event management
C. Change enablement
D. Service desk

Answer: A

NEW QUESTION # 118
What do customer perceptions and business outcomes help to define?

A. Key performance indicators (KPIs)
B. Service metrics
C. The value of a service
D. The total cost of a service

Answer: C

NEW QUESTION # 119
Which processes are responsible for the regular review of underpinning contracts?

A. Availability management and service level management
B. Supplier management and change management
C. Supplier management and service level management
D. Supplier management and availability management

Answer: C

NEW QUESTION # 120
Which guiding principle recommends standardizing and streamlining manual tasks?

A. Think and work holistically
B. Focus on value
C. Collaborate and promote visibility
D. Optimize and automate

Answer: D

NEW QUESTION # 121
Which approach is CORRECT when applying the guiding principle 'keep it simple and practical'?

A. Design controls and metrics and add them individually until all are implemented
B. Design controls and metrics first, then remove those not adding value
C. Only add controls and metrics when they are needed
D. Only add controls and metrics that are required for compliance

Answer: B

NEW QUESTION # 122
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