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ServiceNow CIS-HR Exam Overview:

Certification Vendor:ServiceNow
Exam Name:ServiceNow Certified Implementation Specialist - Human Resources
Exam Number:CIS-HR
Exam Duration:120 minutes
Certificate Validity Period:2 years (requires recertification)
Available Languages:English
Real Exam Qty:60-70
Exam Format:Multiple select, Multiple choice
Passing Score:70%
Exam Price:$150 USD
Related Certifications:ServiceNow Certified System Administrator
Sample Questions:ServiceNow CIS-HR Sample Questions
Exam Way:Online proctored exam through ServiceNow exam vendor (PSI)
Pre Condition:ServiceNow Certified System Administrator certification is strongly recommended
Official Syllabus URL:https://www.servicenow.com/services/training-and-certification/certified-implementation-specialist/hr.html

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The CIS-HR exam consists of 60 multiple-choice questions that must be completed in 90 minutes. CIS-HR exam covers a wide range of topics related to HR processes and workflows, such as HR service delivery models, HR case management, employee onboarding and offboarding, and HR service catalog management. CIS-HR Exam is administered by ServiceNow and can be taken at any authorized testing center.

ServiceNow Certified Implementation Specialist-Human Resources Sample Questions (Q109-Q114):

NEW QUESTION # 109
What determines if a user can view a Knowledge article?

Answer: A


NEW QUESTION # 110
When gathering requirements for HR Services, it is best to begin by defining the Service then working upwards, categorizing in progressively more detail. What are the basic categories used?

Answer: C

Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources
/concept/hr-service-categorization.html


NEW QUESTION # 111
What role, at a minimum, is required to configure an HR integration source?

Answer: B

Explanation:
When setting up connections between ServiceNow and external HR systems (such as Workday or SAP SuccessFactors), specialized permissions are required. The Integrations Admin [sn_hr_integrations.admin] role is required, at a minimum, to configure an HR integration source. This scoped role grants the necessary privileges to manage the HR Integrations application, including the configuration of source systems, inbound and outbound integration jobs, and data mapping. By using a dedicated role for integrations, ServiceNow ensures that highly technical connectivity settings are separated from general HR administration. This allows an IT or integration specialist to manage the data flow without needing access to sensitive HR profile data or case details, maintaining a secure separation of duties while ensuring that employee data is correctly synchronized across the enterprise landscape.


NEW QUESTION # 112
Which of the following applications allow administrators to create templates that enable managers to develop transition plans for employees?

Answer: D

Explanation:
Comprehensive and Detailed Explanation: Journey Accelerator is a specific application within the HRSD suite designed to empower managers to create personalized " plans " for their direct reports during key transitions, such as promotions, department transfers, or onboarding. While Lifecycle Events handle the broad, cross-departmental " process " (like IT equipment and payroll setup), Journey Accelerator focuses on the manager-employee relationship . It allows HR Administrators to create Journey Templates that include recommended activities, mentors, and learning paths. Managers then use these templates to build a tailored transition plan. This ensures that while the " corporate " side of a transition is handled by the LE engine, the " professional development " and " team integration " side is handled by the manager using Journey Accelerator, leading to higher employee engagement and faster time-to-productivity.


NEW QUESTION # 113
Where does the HR Administrator define which HR Profile fields can be edited in the ServiceNow instance?

Answer: D

Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ concept/c_HRProfileEditableFieldConfig.html


NEW QUESTION # 114
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