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Salesforce Certified-Strategy-Designer Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Salesforce Certified Strategy Designer Exam
Exam Number:	Certified-Strategy-Designer
Exam Duration:	105 minutes
Exam Format:	Multiple-choice, Scenario-based, Multiple-select
Certificate Validity Period:	1 year (maintenance required annually)
Related Certifications:	Salesforce Certified Designer
Real Exam Qty:	60-65
Passing Score:	70%
Exam Price:	USD 200 + applicable taxes
Available Languages:	English
Recommended Training:	Salesforce Strategy Designer Certification Prep (Trailhead)
Exam Registration:	Salesforce Certification Registration
Sample Questions:	Salesforce Certified-Strategy-Designer Sample Questions
Exam Way:	Online proctored or onsite at authorized testing centers
Pre Condition:	No mandatory prerequisites; recommended 2+ years experience in strategy, solution design, or related fields; hands-on Salesforce experience
Official Syllabus URL:	https://help.salesforce.com/s/articleView?id=005298981&language=en_US

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Salesforce Certified-Strategy-Designer Exam Syllabus Topics:

Topic	Details
Topic 1	Tools and Artifacts: It focuses on high-level Salesforce capabilities, methods of co-creation, and the criteria for feasibility, desirability, and viability.
Topic 2	Intangible Deliverables: The topic includes sub-topics about key relationships that are essential for solving the challenge statement, the best presentation techniques for communicating a vision, and the tools for productive cross-discipline collaboration.
Topic 3	Leveraging Adjacent Roles Skills: It is all about knowledge and skill infusions that are needed to create a vision, different technical and business capabilities, and a roadmap for implementation.
Topic 4	Value Design: This topic covers an effective challenge statement, the internal dynamics of the organization, the key external context for innovation, and strategic directions.

Salesforce Certified Strategy Designer Exam Sample Questions (Q131-Q136):

NEW QUESTION # 131
A pilot program for drone-delivered footwear reveals that while customers like the idea of this service, the cost of delivering it outweighs the price customers are willing to pay.
Which criterion is not being met?

A. Desirability
B. Viability
C. Feasibility

Answer: B

Explanation:
Viability is the criterion that is not being met by the pilot program for drone-delivered footwear. Viability refers to how profitable or sustainable a product or service is, given the market demand and cost structure. It can be measured by comparing the revenue and expenses of the product or service, and assessing the return on investment or break-even point. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/create-a-business-model-canvas

NEW QUESTION # 132
Cloud Kicks' product team is working with the sales team to identify a new feature to add to their next product release. A developer on the team believes it may be on an upcoming Salesforce Release.
Which resource should be used to verify this?

A. Salesforce Architects Product Roadmaps
B. Salesforce Developer Release Notes
C. Salesforce Lightning Design System Release Notes

Answer: B

Explanation:
Salesforce Developer Release Notes provide detailed information on upcoming features and updates, including new functionalities that might be relevant to the team's needs. Checking these notes can confirm whether the anticipated feature will be part of a future Salesforce release, aiding in planning and decision-making.

NEW QUESTION # 133
Cloud Kicks (CK) has a large number of customer support requests. CX as identified a need for updated documentation as part of a new customer service design, making self-service available within the experience What should be used to measure ongoing success?

A. Decreased number of customer cases
B. Decreased bounce rate on document on pages
C. Increased number of Knowledge articles

Answer: A

Explanation:
Explanation
The success of a self-service solution should be measured by the decreased number of customer cases, as this indicates that customers are able to find the information they need without contacting support. The number of Knowledge articles or the bounce rate on document pages may not reflect the effectiveness or satisfaction of the self-service solution.

NEW QUESTION # 134
A strategy designer at Cloud Kicks is assigned to a new project team with mixed backgrounds from around the company.
How could a kickoff meeting help align the project team before they begin working together?

A. Outline chain of command and set ground rules for how to properly execute design thinking methodologies.
B. Create a social contract and promote a detailed plan for how to execute on the new teams charter.
C. Facilitate activities to gain an understanding of each others' skills, communication styles, and expectations.

Answer: C

Explanation:
A kickoff meeting can help align the project team before they begin working together by facilitating activities to gain an understanding of each others' skills, communication styles, and expectations. This helps build trust, rapport, and collaboration among team members with different backgrounds and perspectives. References:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/facilitate

NEW QUESTION # 135
A startup company that develops machine learning tools that track the performance of carbon dioxide and wants enforce perception validity of its data. The company starts by developing a need statement and a challenge statement.
What is the communality between the two statements?

A. Both are solution free statements
B. Both explain the scope of possible solution.
C. Both are tactics intended to solve problem

Answer: A

Explanation:
Explanation
The commonality between a need statement and a challenge statement is that both are solution free statements, that is, they do not prescribe or imply any specific solution, but rather define the problem or opportunity space.
Both are not tactics intended to solve the problem or explain the scope of possible solutions, as they are more focused on framing the problem.

NEW QUESTION # 136
......

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