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EXIN ITILFND_V4 Exam Overview:

Certification Vendor:	EXIN / PeopleCert
Exam Name:	ITIL 4 Foundation Certification Exam
Exam Number:	ITILFND_V4
Certificate Validity Period:	3 years (renewal required under current ITIL certification scheme)
Passing Score:	65% (26/40)
Related Certifications:	ITIL 4 Practice Manager ITIL 4 Strategic Leader ITIL 4 Managing Professional
Available Languages:	Japanese, Portuguese, German, Spanish, French, English, Chinese (Simplified)
Exam Format:	Online proctored or test center, Closed book, Multiple-choice
Exam Price:	Approx. USD 250–400 (varies by region and provider)
Exam Duration:	60 minutes
Real Exam Qty:	40 multiple-choice questions
Recommended Training:	EXIN Accredited Training Partners AXELOS/PeopleCert Official ITIL 4 Foundation Training
Exam Registration:	EXIN ITIL 4 Foundation Registration PeopleCert ITIL Certification Portal
Sample Questions:	EXIN ITILFND_V4 Sample Questions
Exam Way:	Online proctored exam or authorized test center (computer-based)
Pre Condition:	No formal prerequisites required. Basic IT literacy recommended.
Official Syllabus URL:	https://www.exin.com/certifications/itil-4-foundation/

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ITIL (Information Technology Infrastructure Library) is the most widely recognized framework for IT service management (ITSM) worldwide. It defines a set of best practices and guidelines to help organizations manage their IT services effectively. The latest version of ITIL is ITIL 4, which provides a holistic approach to ITSM and helps organizations keep up with modern technological advancements. The EXIN ITILFNDv4 (ITIL 4 Foundation) Exam is an entry-level certification exam that tests candidates on their understanding of the ITIL 4 framework.

EXIN ITILFND_V4, also known as the ITIL 4 Foundation Certification Exam, is a globally recognized certification exam that tests your knowledge of the ITIL 4 framework. ITIL 4 is the latest version of the ITIL framework, which is widely used in the IT service management (ITSM) industry. The ITIL 4 Foundation Certification Exam is designed to validate your understanding of the key concepts, principles, and practices of ITIL 4.

EXIN ITIL 4 Foundation Sample Questions (Q289-Q294):

NEW QUESTION # 289
What is the definition of a known error?

A. A cause, or potential cause, of one or more incidents
B. An unplanned interruption to a service, or reduction in the quality of a service
C. Any change of state that has significance for the management of a service or other configuration item (CI)
D. A problem that has been analyzed and has not been resolved

Answer: D

NEW QUESTION # 290
Which dimension is MOST concerned with skills, competencies, roles and responsibilities?

A. Organizations and people
B. Partners and suppliers
C. Value streams and processes
D. Information and technology

Answer: A

NEW QUESTION # 291
How should an organization prioritize incidents?

A. Assess the availability of the appropriate support team
B. Ask the user for their preferred resolution timeframe
C. Create an order of incidents based on the dates and times when they were logged
D. Use an agreed classification which is based on the business impact of the incident

Answer: D

NEW QUESTION # 292
When using the ITIL continual improvement model, which information should be produced by an organization in order to understand where the organization is now?

A. Improvement plans
B. KPI reports
C. Business objectives
D. Assessment results

Answer: D

NEW QUESTION # 293
Which practice has a purpose that includes managing authentication and non-repudiation?

A. Relationship management
B. Information security management
C. Service configuration management
D. Supplier management

Answer: B

NEW QUESTION # 294
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