MB-240 Standard Answers, New MB-240 Test Vce

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Microsoft MB-240 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Schedule and Dispatch Work20%- Resource scheduling
  • 1. Optimize scheduling and routing
    • 2. Use schedule board
      Topic 2: Manage Inventory and Assets15%- Inventory management
      • 1. Manage products and stock
        • 2. Track customer assets
          Topic 3: Field Service Mobile and Customer Experience20%- Mobile app configuration
          • 1. Enable offline capabilities
            • 2. Configure Field Service mobile app
              - Customer engagement
              • 1. Service feedback management
                • 2. Customer communication workflows
                  Topic 4: Work Order Management25%- Manage work orders lifecycle
                  • 1. Create and manage work orders
                    • 2. Manage incidents and service tasks
                      Topic 5: Configure Dynamics 365 Field Service20%- Configure Field Service settings
                      • 1. Set up Field Service parameters
                        • 2. Configure organizational units and resources

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                          Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q137-Q142):

                          NEW QUESTION # 137
                          You are implementing Dynamic? 365 Field Service at a landscape maintenance company.
                          You need to select the work order statuses in the correct order, from the creation of a work order to the delivered service at the customer location.
                          Which five statuses should you select in sequence? To answer, move the five statuses from the list of actions to the answer area. Arrange the five statuses in the correct order.

                          Answer:

                          Explanation:

                          Explanation:


                          NEW QUESTION # 138
                          You work for a recycling company that provides customers with large compactor units to collect their recyclable materials. The compactor units are comprised of two separate components: a container to collect the recyclable materials and a separate component that compacts the recyclable materials to make them easier to transport.
                          These containers are expensive, and the components tend to break down frequently, requiring ongoing maintenance and repairs.
                          You need to easily track the containers that your company has at each client location and maintain a service history for each of the sub-components.

                          Answer: A

                          Explanation:
                          Explanation/Reference:
                          References:
                          https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/configure-set-up- customer-assets


                          NEW QUESTION # 139
                          Drag and Drop Question
                          You are the lead consultant on a Dynamics 365 Field Service implementation. Your customer wants the system to be set up for inspections.
                          You need to implement an inspection lifecycle as it relates to a work order.
                          In working with your customer, which five actions should you perform in sequence? To answer, move the five appropriate actions from the list of actions to the answer area. Arrange the five actions in the correct order.

                          Answer:

                          Explanation:


                          NEW QUESTION # 140
                          Contoso has asked that you create several work order types to meet their Requirements and Planned Changes.
                          Of the many work order types requested, which three should you create? Each correct answer presents a complete solution.
                          NOTE: Each correct selection is worth one point.

                          Answer: A,D,E


                          NEW QUESTION # 141
                          Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
                          After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
                          You are working with your customer to define their schedule board.
                          Your customer needs you to add or create additional views for their scheduling team.
                          Solution: Edit the Schedule Board Settings, and update the Requirements Panel to include the new or existing view.
                          Does this meet the goal?

                          Answer: A


                          NEW QUESTION # 142
                          ......

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