Latest Apple Apple-Device-Support Exam Questions in PDF Format

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Apple Apple-Device-Support Exam Syllabus Topics:

TopicDetails
Topic 1
  • Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.
Topic 2
  • Managing Device Networking: Connect iPhone, iPad, or Mac to a secure organization Wi-Fi network.
Topic 3
  • Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.
Topic 4
  • Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.
Topic 5
  • Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.
Topic 6
  • Identifying Mac User Accounts: This section of the exam covers identifying and locating default folders for a local account on a Mac.
Topic 7
  • Managing eSIMs and Cellular Data: This section of the exam covers setting up eSIM on iPhone and managing a transfer from a SIM to eSIM on iPhone.
Topic 8
  • Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.
Topic 9
  • Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
Topic 10
  • Mobile Device Management: This section of the exam covers describing the difference between a personal Apple ID and a Managed Apple ID.
Topic 11
  • Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.

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Apple Device Support Exam Sample Questions (Q171-Q176):

NEW QUESTION # 171
Which setting should you check to find out if ACME manages her iPhone?

Answer: A

Explanation:
This is the correct setting to check if an iPhone is managed by an organization, such as ACME. A profile is a file that contains settings and policies that can be installed on an iPhone to control its features and behavior. A profile can be installed by an organization to manage the device remotely, or by the user to customize the device. A profile can also indicate that the device is supervised, which means that the organization has more control over the device and can apply extra restrictions. To see if an iPhone has a profile installed, go to Settings > General > Profile & Device Management. If there is no profile, this section will not appear. If there is a profile, tap on it to see what type of changes are made. To learn more about the features changed for your specific organization, ask your administrator whether these settings are enforced. References: Delete unknown configuration profiles from your iPhone or iPad, Get started with a supervised iPhone or iPad, See who has access to your iPhone or iPad, How to check if an iPhone is locked or unlocked


NEW QUESTION # 172
A user tries to use Erase All Content and Settings with their organization-owned iPhone. But the option is dimmed. Why is this option dimmed?

Answer: A

Explanation:
MDM restrictions on organization-owned iPhones can disableErase All Content and Settingsto prevent unauthorized wipes.
* Option B: Software issues don't dim options.
* Option C: iOS version doesn't affect this.
* Option D: All modern iPhones support it.
* Option A: Correct-MDM control.References: Apple Support - "MDM restrictions" (support.apple.com
/HT204142).


NEW QUESTION # 173
What is the feature that allows you to share your screen in Facetime?

Answer: D

Explanation:
Shareplay is the feature that allows you to share your screen in Facetime. It is a new feature introduced in iOS
15 and macOS Monterey that lets you watch, listen, and play together with your friends and family over FaceTime. You can share your screen to show apps, webpages, photos, and more, while seeing and hearing the reactions of others on the call. You can also stream online content from supported apps, such as Apple TV, Disney+, and Spotify, and control the playback and volume for everyone. Shareplay works across iPhone, iPad, Mac, and Apple TV, and you can join or leave the session at any time. To use Shareplay, you need to have a device that meets the minimum system requirements, an Apple ID, and a Wi-Fi or cellular connection. References: SharePlay - Apple, Share your screen in FaceTime on your iPhone or iPad - Apple Support


NEW QUESTION # 174
Use this image to answer the question.

How do you get to this screen on iPhone?

Answer: D


NEW QUESTION # 175
At what Wi-Fi signal level will trigger iPhone or iPad to search for a stronger Wi-Fi network?

Answer: B

Explanation:
Wi-Fi signal level, also known as Received Signal Strength Indicator (RSSI), is a measure of how well your device can receive the wireless signal from the router or access point. It is usually expressed in decibel-milliwatts (dBm), which is a logarithmic scale that ranges from -30 dBm (very strong signal) to -100 dBm (very weak signal). The higher the negative value, the weaker the signal.
According to the Apple Device Support Reference Materials1, iPhone and iPad will search for a stronger Wi-Fi network when the signal level drops below -80 dBm. This is because a weak signal can affect the performance, reliability, and security of your Wi-Fi connection. A weak signal can also drain your device's battery faster, as it requires more power to maintain the connection.
To check the Wi-Fi signal level on your iPhone or iPad, you can use the following steps23:
* Open the Settings app on your device.
* Go to Wi-Fi.
* Under the Wi-Fi network list, locate the name of the Wi-Fi network or wireless router you want to check the signal strength for.
* Tap the information icon (i) next to the network name.
* Look for the RSSI value, which shows the signal level in dBm.
Alternatively, you can also use third-party apps that can display the Wi-Fi signal level on your device, such as Wi-Fi Sweetspots or Network Analyzer.
References:
* Recommended settings for Wi-Fi routers and access points.
* How to View Wi-Fi Networks Signal Strength on iPhone or iPad.
* How to View Wi-Fi Networks Signal Strength on iPhone or iPad | Guide.


NEW QUESTION # 176
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