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ServiceNow CSA exam is a challenging certification that requires thorough preparation. CSA exam consists of 60 multiple-choice questions that must be completed in 90 minutes. The passing score for the exam is 70%. The questions are designed to test the candidate's understanding of ServiceNow administration, including best practices, common issues, and troubleshooting techniques. CSA Exam is available online, so candidates can take it from anywhere in the world.

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The ServiceNow CSA Exam consists of 60 multiple-choice questions and must be completed within 90 minutes. The passing score for the exam is 70%, and the exam fee is $150. CSA exam can be taken online or at a ServiceNow testing center.

ServiceNow CSA certification exam is a valuable credential for IT professionals who want to demonstrate their expertise in ServiceNow administration. It is a challenging test that requires a significant amount of preparation, but passing the exam can open up new career opportunities and increase earning potential. With the right preparation, candidates can pass the exam and become certified ServiceNow System Administrators.

ServiceNow Certified System Administrator Sample Questions (Q13-Q18):

NEW QUESTION # 13
Which application is used to change the number format per table?

Answer: A


NEW QUESTION # 14
What component causes a flow to run after a record has been created or updated?

Answer: E

Explanation:
Explanation
A record-based trigger is a component that causes a flow to run after a record has been created or updated in a specified table1. It allows users to define conditions and actions for the flow based on the record's state and values1. For example, a record-based trigger can start a flow when a new incident is created or when an existing incident is updated with a certain priority1.
References
Flow trigger types - Product Documentation: San Diego - ServiceNow1


NEW QUESTION # 15
Which tool is used to define relationships between fields in an import set table and a target table?

Answer: D

Explanation:
Reference: https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/import-sets
/concept/c_ImportSetsKeyConcepts.html


NEW QUESTION # 16
Access Control rules are applied to a specific table, like the Incident table. What is the object name for a rule that applies to the entire Incident table (all rows and fields)?

Answer: C

Explanation:
Explanation
The object name for a rule that applies to the entire Incident table is incident .* , which means any field on the incident table. The other options are not valid object names for access control rules.
ReferencesAccess control list rulesAccess Control List in ServiceNowAccess Controls


NEW QUESTION # 17
What section on a task record would you use to see the most recent update made to a record?

Answer: A

Explanation:
In ServiceNow, theActivitysection on a task record provides areal-time log of all recent updates, including field changes, comments, and system-generated events.
Displays achronological historyof changes made to a record.
IncludesWork Notes,Additional Comments, andField Changes.
Showswho made the changeandwhen it occurred.
Can befilteredto show only specific types of updates (e.g., comments, field changes).
A: Timeline #Incorrect
There is no standard "Timeline" section on a task record.
Visual Task Boards (VTBs)have timelines, but task records useActivity.
B: Journal #Incorrect
ServiceNowdoes nothave a "Journal" section for task records.
Journal fields(e.g., "Additional Comments" and "Work Notes") store specific updates, butActivityprovides the full record history.
C: Audit Log #Incorrect
TheAudit Log (sys_audit table)tracks changes but is not displayed directly on task records.
Admins need tomanually querytheAudit Logfor historical changes.
Activity Stream Overview
Understanding Journal Fields
Key Features of the Activity Section:Why Other Options Are Incorrect?Official ServiceNow Documentation Reference:


NEW QUESTION # 18
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