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Cisco 300-820 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Hybrid and Migration to the Cloud	10%	- Deployment models and integration 1. Video Mesh, hybrid data security 2. On-premises to cloud migration - Hybrid services implementation 1. Calendar, directory, message connectors 2. Cloud Connected UC and migration tools
Topic 2: Security	10%	- Security architecture and services 1. Encryption, authentication, access control 2. Identity, key management, compliance - Security configuration 1. Endpoint, meeting, administration security 2. Trunk and media security policies
Topic 3: APIs and Programmability	10%	- Webex APIs 1. Messaging, Meeting, Calling, People APIs 2. Events and integration APIs - Development tools and portals 1. App Hub, Developer Portal, Room OS Portal 2. Device macros and automation
Topic 4: Suite and Device Configuration	25%	- Webex Calling configuration 1. Trunks, route groups, translation patterns 2. Locations, numbers, dial plans, permissions - Webex Meetings and Messaging setup 1. Deployment models and feature configuration 2. Endpoint registration and provisioning
Topic 5: Cloud Management, Suite and Devices Administration	20%	- Monitoring and troubleshooting 1. Call routing, meetings, messages issues 2. Endpoint and service health monitoring - Control Hub administration 1. Domain setup, security settings, integrations 2. User, organization, site management
Topic 6: Collaboration Cloud Technologies	25%	- Expressway configuration and integration 1. Dial plan, B2B communication, MRA implementation 2. Network, certificates, clustering, QoS setup - Key concepts and architecture 1. NAT, ICE, TURN, STUN 2. Licensing and backup/restore procedures 3. Expressway media traversal and protocol interworking

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Cisco Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0 Sample Questions (Q120-Q125):

NEW QUESTION # 120
An organization wants to be able to call IP addresses and URI addresses. An engineer must configure Cisco Expressways to manage this request from the endpoints in the organization. How would the engineer configure the Expressways to allow these calls to be completed to external IP addresses?

A. Use search rules to manage calls to IP addresses, and the direct/indirect setting on the Expressway is used as a fallback only if the search rules do not exist
B. Set calls to unknown IP addresses to indirect on the Expressway-C and direct on the Expressway-E, and add a search rule on the Expressway-E
C. Set calls to unknown IP addresses to direct on the Cisco Expressways, and add a search rule on the Expressway-E
D. Set calls to unknown IP addresses to indirect on the Cisco Expressways, and add a search rule on the Expressway-E

Answer: B

NEW QUESTION # 121
What is the default DSCP value for video traffic that is routed through an Expressway server?

A. 0
B. 1
C. 2
D. 3

Answer: C

NEW QUESTION # 122
Which entry in the public (external) DNS is valid to configure DNS SRV records for a Cisco Mobile and Remote Access solution?

A. _cisco-mra._tls.<domain>
B. _cisco-uds._tcp.<domain>
C. _cisco-expwy._tls.<domain>
D. _collab-edge._tls.<domain>

Answer: D

Explanation:
_cisco-uds is used for internal communication, while _collab-edge is used for external clients.

NEW QUESTION # 123
A company has enabled ICE to optimize call flows and improve video quality between their Cisco Collaboration endpoints internally and externally.
For which reason would you see activity on the TURN server when a call is established between two external endpoints?

A. ICE cannot reduce the packet loss on the link
B. The video call is using 4K resolution, which is not supported by ICE with CUCM 12.5
C. A STUN cannot punch holes in the firewall
D. The video call is using encryption, which is not supported by ICE with CUCM 12.5

Answer: D

NEW QUESTION # 124
An engineer is deploying Mobile and Remote Access to allow external Cisco Jabber users to sign into a Cisco UCM cluster via Cisco Expressways. The users will sign-in in the format username@cisco.com. Contact photos for Jabber are hosted on a webserver with the FQDN of phonebook cisco.com. Which configuration must be completed to allow external Jabber users to see contact photos?

A. An HTTP allow list entry must be made on the Expressway-E for phonebook cisco.com.
B. A SIP allow list entry must be made on the Expressway-E for .*@cisco.com.
C. An HTTP allow list entry must be made on the Expressway-C for phonebook cisco.com.
D. A SIP allow list entry must be made on the Expressway-C for .*@cisco.com.

Answer: C

NEW QUESTION # 125
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