Free PDF 2026 Salesforce ADM-201: Salesforce Certified Administrator–High Pass-Rate New Test Registration

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Salesforce ADM-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Salesforce Mobile App and Lightning Experience6%- Salesforce Mobile App Configuration
- Navigation and UI Customization
- Lightning Experience Features
Topic 2: Data Management10%- Data Export
- Data Quality Best Practices
- Duplicate Rules and Matching Rules
- Data Import Wizard
- Data Loader
Topic 3: Activity Management and Chatter4%- Chatter Best Practices
- Tasks and Events
- Chatter Groups and Feeds
Topic 4: Service Cloud Applications10%- Omni-Channel
- Cases and Entitlements
- Service Cloud Features
- Web-to-Case and Email-to-Case
- Service Contracts
Topic 5: Workflow and Process Automation17%- Process Builder
- Workflow Actions (Email Alerts, Field Updates, Tasks, Outbound Messages)
- Approval Processes
- Workflow Rules
- Flows (Screen Flows, Autolaunched Flows)
Topic 6: Standard and Custom Objects8%- Custom Object Creation
- Roll-up Summary Fields
- Object Relationships (Lookup, Master-Detail)
- Standard Object Overview
Topic 7: Organization Setup4%- Fiscal Year
- Currency Management
- Company Information
- User Interface
- Lightning Experience vs Classic
Topic 8: Sales Cloud Applications10%- Opportunity Management
- Forecasting
- Products, Price Books, and Quotes
- Account and Contact Management
- Sales Cloud Features
Topic 9: Reports and Dashboards11%- Dashboard Components
- Scheduling Reports
- Joined Reports
- Report Builder
- Report Types
- Summary Reports and Matrix Reports
Topic 10: Security and Access12%- Record Access (OWD, Sharing Rules)
- Field-Level Security
- Object-Level Permissions
- Salesforce Shield
- Login Hours and IP Ranges
Topic 11: User Setup8%- Profile Configuration
- User Licenses
- Delegated Authentication
- Permission Sets
- Role Hierarchy
- User Creation and Management

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Salesforce Certified Administrator Sample Questions (Q52-Q57):

NEW QUESTION # 52
Universal Containers has a private sharing model for Opportunities and uses Opportunity Teams. Criteria- based sharing rules are not used. A sales rep at Universal Containers leaves the company and their user record is deactivated. The rep is later rehired in the same rile. The Salesforce administrator activates the old user record. The user is added to the same default Opportunity Teams, but is no longer able to see the same records the user worked on before leaving the company.
What is the likely cause?

Answer: A

Explanation:
Section: Volume J


NEW QUESTION # 53
A Platform Administrator has been asked to change the data type of an auto number to a text field. What should the administrator be aware of before changing the field?99

Answer: B

Explanation:
In Salesforce, when a Platform Administrator changes a field's data type from Auto Number to Text, the operation is considered "safe" regarding data retention. The existing values that were automatically generated by the system (e.g., "INV-1001") will remain unchanged and stay within the field as static text strings12.
However, once the change is saved, the system will no longer increment or automatically generate new numbers for future records; users will have to enter data manually. It is important to note that the reverse operation-changing a Text field to an Auto Number-is different, as it would require the administrator to decide whether to overwrite existing data or only number new records14. Options B, C, and D are incorrect because Salesforce explicitly supports this specific conversion without deleting or fundamentally transforming the existing data into a different format other than plain text.


NEW QUESTION # 54
The administrator at Northern Trail Outfitters has been using a spreadsheet to track assigned licenses and permission sets.
What feature can be used to track this in Salesforce?

Answer: C

Explanation:
To track assigned licenses and permission sets in Salesforce instead of using a spreadsheet, an administrator should use User Report type on Report object. User Report type allows creating reports that show information about users such as their profile, role, license type, active status, login history etc. It also allows adding fields related to permission sets such as Permission Set Assignments or Permission Set License Assignments. For example, an administrator can create a User Report that shows user name, profile name, user license name, permission set assignments count etc. Login History, Lightning Usage App, or Permission Set Groups are not features that can be used to track assigned licenses and permission sets in Salesforce. References:
https://help.salesforce.com/s/articleView?id=sf.reports_report_types_standard_user.htm&type=5


NEW QUESTION # 55
Identify the dashboard components from the list

Answer: B,D


NEW QUESTION # 56
Standard users can import a maximum of how many account records in a session

Answer: B


NEW QUESTION # 57
......

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