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Salesforce Consumer-Goods-Cloud-Accredited-Professional Exam Syllabus Topics:

SectionWeightObjectives
Tasks and Activities Management15-20%- Task completion and tracking
- Activity types and templates
- Task creation and assignment
- Calendar integration
Performance Analytics and Reporting15-20%- Data visibility and sharing settings
- Custom report creation
- KPI tracking and metrics
- Pre-built reports and dashboards
Mobile Application Features10-15%- Photo capture and attachments
- Consumer Goods Cloud mobile app overview
- Offline capabilities
- Digital asset access
Consumer Goods Cloud Overview and Configuration15-20%- Consumer Goods Cloud architecture and data model
- Configuration settings and administrative controls
- Consumer Goods Cloud product overview and key capabilities
- User licensing and permission sets
Inventory and Stock Management15-20%- Inventory reconciliation
- Inventory tracking features
- Product information management
- Stock replenishment workflows
Retail Execution20-25%- Route optimization basics
- GPS tracking and location services
- Visit planning and scheduling
- Store and account management
- Check-in and check-out workflows

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最新的 Consumer Goods Cloud Consumer-Goods-Cloud-Accredited-Professional 免費考試真題 (Q32-Q37):

問題 #32
Which three options could be leveraged for configuring and customizing a customer-specific flow in the Consumer Goods Cloud mobile app?

答案：B,C,D

解題說明：
Consumer Goods can be customized declaratively through Lightning App Builder and Flow, while Lightning Web Components provide the component-level extensibility required for specialized user experiences.
Lightning App Builder allows administrators to configure Salesforce record pages by placing and configuring standard components without rebuilding the underlying application. This supports customer-specific page composition while remaining within the Salesforce Platform configuration model.
Where more specialized behavior is required, Lightning Web Components provide an extensibility layer.
Salesforce supports custom LWCs that interact with standard components and extend or modify business functionality. For example, Salesforce ' s Consumer Goods extensibility documentation describes using custom LWCs alongside standard components so custom interactions and data changes can be reflected in the standard experience.
For process-oriented customization, administrators can create Flows and associate them directly with an Action Plan Template. Salesforce states that flows can implement activities specific to a business that are not covered by standard Consumer Goods task types. Once associated with the template, those flows become available to field representatives during store visits.
The Consumer Goods mobile platform also supports LWC-based mobile extensions through its integration framework, keeping customization aligned with Salesforce Platform technologies rather than requiring Apache Cordova development.
Study Guide Topics:Platform - > Mobile Customization - > Lightning App Builder - > Lightning Web Components - > Flow - > Action Plan Templates


問題 #33
Which statement is correct about Consumer Goods- Einstein Visit Recommendations?

答案：C


問題 #34
Which statement is correct about Consumer Goods - Einstein Visit Recommendations?

答案：C

解題說明：
Einstein Visit Recommendations support Next Best Action strategies for determining which retail stores should be recommended for visits. Salesforce allows administrators to configure a recommendation strategy that evaluates relevant records and business criteria and produces prioritized visit recommendations for sales managers and field representatives.
A Next Best Action strategy can load relevant data, apply business rules, generate scores and reasons, and return recommendations that support store-visit planning. When a user creates a Visit Recommendation Request, the selected recommendation strategy is executed for the specified store and date context. Salesforce can also incorporate prediction information from Einstein Discovery when organizations require model-based recommendations.
The architecture separates recommendation logic from visit execution. Administrators can therefore create multiple strategies for different business priorities-for example, prioritizing stores with declining inventory, important upcoming promotions, or revenue opportunities. Salesforce documentation specifically supports both flow-based strategies and Next Best Action strategies for Einstein Visit Recommendations, enabling organizations to select the implementation approach that aligns with their planning logic and scalability requirements.
Accordingly, the ability to create Visit Recommendations through a Next Best Action Strategy is a standard supported configuration.
Study Guide Topics:Visit Planning - > Einstein Visit Recommendations - > Next Best Action - > Recommendation Strategies - > Visit Prioritization


問題 #35
Northern Trail Outfitters (NTO) has a 7-tier product hierarchy that they use to track products in their Enterprise Resource Planning (ERP) platform. Assuming this functionality is available in the Consumer Goods Cloud, what should a consultant at NTO determine which tier of data contains the information required to set up products in Consumer Goods Cloud INTO wishes to measure share-of-shelf ?

答案：D

解題說明：
A consultant at NTO should determine which tier of data contains the information required to set up products in Consumer Goods Cloud by asking which tier describes stock keeping units (SKU). A SKU is a unique identifier for a product that can be scanned and tracked in inventory systems. SKU is the level of data that is needed to measure share of shelf, which is the percentage of space occupied by a product or brand on a shelf. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 19.


問題 #36
GreenTech, a Consumer Goods company wants to sell new products in a particular retail store Which Tableau CRM dashboard should they use to find opportunities to sell new products in a retail store location

答案：D


問題 #37
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