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Cisco 700-805 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Business Acumen	35%	- Evaluate customer products and business alignment - Available To Renew, contract value and renewal types - Value communication and tool usage - Financial terms: CAPEX, OPEX, procurement models
Topic 2: Cisco Tools and Processes	15%	- Smart Accounts and licensing frameworks - Contract management and entitlement verification - Renewal workflows and escalation procedures - CCW, renewal tools and automation
Topic 3: Customer Success Foundation	20%	- Recurring revenue financial terms - Health Index and success metrics - Success Plan components and RM responsibilities - RM role, tasks and RACI framework
Topic 4: Leadership and Renewals Process	30%	- Quote development, exceptions and order processing - End-to-end renewals motion and account team collaboration - Risk assessment at T-9, T-6, T-3 milestones - Upsell / cross-sell opportunity identification

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Cisco Renewals Manager Sample Questions (Q50-Q55):

NEW QUESTION # 50
Which area of the success plan is the renewal manager responsible?

A. Success plan hypothesis
B. Adoption barriers overcome
C. Solution renewal
D. Barriers predicted

Answer: C

NEW QUESTION # 51
What is the ATR on a $10,000 one year recurring revenue contract?

A. $12000
B. $10,000
C. 10% of $10,000
D. $10,000 divided by 12

Answer: B

NEW QUESTION # 52
Which RM action directly influences the Engagement category of the Cisco 360 PVI?

A. Protecting the On-Time Renewal Rate through T-Minus execution.
B. Completing Black Belt training certifications and learning maps.
C. Maintaining risk logs and standardized renewal playbooks.
D. Identifying A La Carte to EA migration opportunities.

Answer: A

Explanation:
For the Renewals Manager, protecting On-Time Renewal Rate (OTRR) through disciplined T-Minus execution is the action most directly connected to the Engagement dimension of the applicable Cisco 360 Partner Value Index.
Cisco's Cisco 360 materials define Engagement as the partner's involvement throughout the customer journey. More specifically, Cisco's current PVI metric documentation shows OTRR as an Engagement metric for the Services Value Index, directly tying successful, timely renewal execution to partner engagement performance. (Cisco) This aligns with the Renewals Manager v2.0 blueprint, which requires the RM to manage renewal activities through the T-120, T-90, T-60, and T-30 checkpoints and facilitate commercial execution and order booking to maximize OTRR. Effective T-Minus execution therefore converts lifecycle engagement into a measurable Cisco 360 contribution. (Cisco Learning Content) Option A belongs principally to Capabilities, because Cisco specifically associates Black Belt and career certifications with partner skills and enablement. (Cisco Blogs) Option C is primarily a growth/commercial expansion activity and would affect revenue-performance measures rather than directly representing the Engagement metric. Option D demonstrates Foundational/Practice Maturity, since standardized processes and risk governance indicate operational maturity.
Therefore, B is the correct answer: disciplined T-Minus execution that protects OTRR directly contributes to the Cisco 360 Engagement category.

NEW QUESTION # 53
A strategic account involves a multi-country deployment, a complex EA renewal, and a significant architectural change planned for the next quarter. The standard T-120 checkpoint does not provide sufficient lead time to account for the customer ' s procurement cycle. At what point should the RM begin the renewal planning process?

A. At T-120, as this is the standard operational checkpoint for all renewals.
B. At T-90, once the renewal quote has been generated and scope confirmed.
C. At T-180 or T-240, initiating an early Renewal Discovery meeting.
D. At T-60, when the customer engagement phase begins.

Answer: C

Explanation:
For a strategically important, operationally complex renewal, the RM should start earlier than the standard T-
120 checkpoint when the customer's procurement cycle, deployment footprint, Enterprise Agreement structure, or planned architecture changes require additional lead time. Beginning at T-180 or even T-240 with an early Renewal Discovery motion is the appropriate approach.
Cisco's Renewals Manager methodology uses T-120, T-90, T-60, and T-30 as core operational checkpoints, but those milestones are not intended to prevent earlier planning for high-complexity accounts. The purpose of the renewal timeline is to create sufficient runway for IB validation, stakeholder alignment, risk identification, scope confirmation, commercial planning, and procurement execution. When a multinational deployment and major EA change are involved, waiting until T-120 can compress these activities and materially increase renewal risk.
The current Renewals Manager v2.0 blueprint emphasizes proactive renewal management, stakeholder alignment, renewal readiness, and adapting engagement based on customer complexity and signals. Complex strategic renewals should therefore be identified well before the normal countdown window so that Sales, CSM, Technical, Operations, and procurement stakeholders can align on scope and dependencies.
Option B treats T-120 as an inflexible universal starting point, which is operationally unsound for complex accounts. Options C and D start far too late and would leave insufficient time for architectural, contractual, and procurement dependencies.
Therefore, A is correct.

NEW QUESTION # 54
Which action can a renewals manager take to drive value in the account?

A. Define the account forecast
B. Manage and mitigate renewal risk
C. Removing adoption barriers
D. Align partners on training

Answer: B

NEW QUESTION # 55
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